Privacy Policy

Privacy Policy

Welcome to effysolutions.com, the website and online service of effy Limited (“effy Solutions”, “effy”, “we” or “us”). This page explains the privacy policy and how information about you or associated with you (“personal information”) is collected, used and disclosed by effy and its affiliates.

This Privacy Policy applies to all effy Websites, www.effysolutions.com (“Websites”) owned and operated by Effy Limited. This policy does not apply to other companies’ or organisations’ sites to which effy links. You should carefully review the privacy policies of those sites in order to determine our website and web apps (collectively, “our Service”). By accessing or using our Service, you signify that you have read, understood and agree to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.

This policy describes what types of information effy gathers about you, how effy uses it, under what circumstances effy discloses it to third parties, and your rights to update or correct it.

1. Information effy collects:

effy may collect and store personal information you register for our Service or provide to us in some other manner. For example, when you register with the Service, effy collects your name, email address, password, contact information and employment information. If you are an employer, effy also collects information about your business, payment information and any information you provide about your employees, including your employees’ contact information and pay scale. If you are an employee, effy may collect any additional information you provide to us. effy may also collect any communications between you and effy Solutions, as well as any information you provide if you take part in any interactive features of the Service.
effy does not require or collect any data which falls within the definition of “Sensitive Data” under the Data Protections Acts 1998 and 2003, Ireland, unless such information is volunteered entirely under your own volition.

Data collected through the use of the Service:
After you set up your account, effy collects information about how you use the Service and about your actions on the Service, including your work schedule, your availability, your time records, your messages to others on the Service and comments you make on the Service forums or blogposts.
Information effy receives from social networking sites: When you interact with our site through various social media, such as when you login through Facebook or Google or Twitter, or share effy Solutions content on Facebook, Twitter, or other sites, effy may receive information from the social network including your profile information, profile picture, gender, user name, user ID associated with your social media account, age range, language, country, friends list, and any other information you permit the social network to share with third parties. The data effy receives is dependent upon your privacy settings with the social network, and effy will not post information about you on third party social media sites without your consent. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to our website or Service.
Address book, calendar and contact information: With your permission, effy Solutions may access your contact list available on your mobile device, in your email accounts or other information system you connect with the Service in order to locate your friends, contacts and employees on the Service and to invite them to register with our Service. With your permission, effy may integrate our Service with your calendar system (such as Google Calendar, Outlook, etc.) to provide updates of your schedule on the Service to your calendar, and to integrate your calendar entries with your effy schedule.
Information effy receives from third parties:
From time to time, effy may receive information about you from third parties, such as identity verification, payroll vendors and other information. effy may also collect information about you that is publicly available.
effy uses this information to operate, maintain, and provide to you the features and functionality of the Service, as well as to communicate directly with you, permit you to communicate with others on the Service or on social media, or invite others to join the Service. effy may send periodic email communications that contain information about our products or Service, or information about third parties’ products or services effy thinks you may enjoy. effy may also send you Service-related emails (e.g., account verification, messages and schedules, change or updates to features of the Service, technical and security notices). These emails are considered essential to the provision of the service you have requested.
You may request a copy of the personal information that effy has collected from you at any time. Any such request should be made in writing to help@effy.ie and may be subject to a nominal charge.

 

2. Aggregate Data

effy gathers certain generic information with respect to users of our Website. Information may include number of unique visitors, the frequency with which they visit, and the areas on the Website that they favor. effy only uses this type of data in the aggregate, on a collective basis, rather than on an individual basis. This data helps us determine the extent to which our users use certain parts of our Website, which, in turn, enables us to make it as appealing and user friendly as possible. effy may also share aggregate data of users’ collective use of our Website with advertisers, sponsors, and other companies with which effy does business. effy does this so they, too, can improve functionality and offer services and materials that users want.

 

3. Tracking Technologies

effy and our partners, affiliates, or analytics or service providers, use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the Website, tracking users’ movements, make it easier to navigate, customize your experience and gather demographic information about our user base as a whole on our Website. effy may receive reports based on the use of these technologies by these companies on an individual and aggregated basis. The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy policy. effy does not have access or control over these cookies.
Cookies – a small text file containing a string of alphanumeric characters – may be sent to your computer to uniquely identify your browser and let us help you log in faster and enhance your navigation through the site. Cookies cannot be used to run programs or deliver viruses to your computer. It may convey information to us about how you use the service (e.g. pages you view, the links you click, how frequently you access the service, and other actions you take on the Service). effy does not tie the information gathered to our ‘Customers’ or ‘Users’ personal information. The information allows more accurate reporting and improvement of the Service. effy may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service and to understand more about the demographics of our users. These tools collect information sent by your browser or mobile device, including the pages you visit, your use of third party applications, and other information that assists us in analyzing and improving the Service.
As is true of most web sites, effy gathers certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
Effy uses this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. Effy uses or may use the data collected to remember information so you will not have to re-enter it during your visit or the next time you visit the site; provide custom, personalised content and information, including advertising; provide and monitor the effectiveness of our Service; monitor aggregate metrics such as total number of visitors, traffic, usage and demographic patterns on our website and our Service; diagnose or fix technology problems; and otherwise plan for and enhance the Service.
When you access our Service by or through a mobile device, effy may receive or collect and store a unique identification number numbers associated, with your device or our mobile application (including, for example, a UDID, Unique ID for Advertisers, Google Ad ID, or Windows Advertising ID), mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, phone number, and, depending on your mobile device settings, your geographical location data, inducing GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device.

 

4. IP Addresses

effy collects and analyse traffic on our Website by keeping track of the IP addresses of our visitors. An IP address is a unique number assigned to your computer when you are using your browser on the Internet. effy logs this information so that effy can monitor things like the number of visitors visiting the Website; however, effy does not link your IP address to any personal identifying information.

5. Social Media Widgets

Our Web site includes social media features, such as the Facebook and Twitter buttons and widgets or interactive mini-programs that run on our Website. These features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing it.

 

6. Personalizing Your Experience on the Website

effy tries to personalize your experience on our Website by tracking shift requests, shift swap requests, etc. and other content you may have sent or received. From time to time, effy may send you surveys or solicit your feedback. effy uses surveys to gauge user interest in new products and premiums effy may offer, as well as to try and enhance your experience with the Website, by creating additional services, or optimizing those services that already exist. effy will ask for your feedback on many site features.

 

7. Information Gathered from Members

If you select to contact us, setup a free trial or purchase a product on an effy owned website, you will be required to provide us with certain personal information, including your name, e-mail address, credit card number, expiration date, and billing address (this required information is subject to change from time to time). There may also be opportunities for you to provide us with additional information regarding your preferences and interests. This information, however, is not required and is completely optional on your part. Additional data may be collected from you based upon certain services you elect to utilize on our Website. By obtaining this information, effy can provide our users with specific content and advertising in which they might be interested. None of this information is required to use our service or to become a user; however, the omission of certain types of data will limit the value of your use of these features. If you become a user of our Website or from one of our affiliated Website, effy may share your registration information with the affiliates.
When you download and use our services, effy automatically collects information on the type of device you use, operating system version, and the device identifier (or “UDID”). Effy collects your location based information so you could automatically log your location and time into the service. Effy will only share this information with our mapping provider for the sole purpose of providing you this service. You may opt-out of location based services at any time by contacting us at info@effy.ie.
You can also log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.

 

8. Information Related to Data Collected through the effy Platform

The use of information collected through our platform service shall be limited to the purpose of providing the service for which the client has engaged effy.

 

9. Service Provider, Sub-Processors/Onward Transfer

effy may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this policy regarding notice and choice and the service agreements with our clients.

 

10. Access to Data Controlled by our Clients

effy collects information under the direction of its clients, and has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the effy’s client, the data controller. If the client requests effy to remove the data, effy will respond to their request within a reasonable timeframe.

 

11. Data Retention

effy will retain personal data including location information and personal data effy processes on behalf of our clients for as long as needed to provide services to our client. effy will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Once personal information is no longer required (or withdrawn your consent), it is our practice that it is destroyed, deleted or made anonymous.
If you wish to subscribe to our newsletter(s), effy will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at help@effy.ie.
All decisions effy makes involving personal information are based on accurate, complete and up-to date information. Effy relies on you, however, to disclose all material information and to inform us of any relevant changes or corrections as they may relate to you. If your personal information changes, you may correct, update or delete it by making the change on the member information page of your online account or email us at help@effy.ie. Effy encourages you to contact us as soon as possible, and effy will make the appropriate reasonable corrections or amendments, upon receipt of appropriate evidence. Effy will respond to access to personal information within a reasonable timeframe.
Effy will retain your information for as long as your account is active, or as needed to provide you services. You may deactivate or delete your account by contacting us at help@effy.ie. However, please be aware that effy will not be able to delete any content you have shared with others on the Service. Your employer will have a record of your schedule when you were employed, and will retain the data the employer provided to us about you.
If you are under 18 years of age, you may request to delete or anonymize user content that you posted to the Service, such that your personal information will not be identifiable publicly on our Service by contacting us at help@effy.ie. While effy will use all commercially reasonable efforts to delete or anonymize your user content upon request, please be aware that due to the nature of the Service, you may not be able to completely remove all of your personally identifiable user content if, for example, that content has been stored, republished or reposted by another user or a third party. effy may also maintain your information in identifiable form for our internal use, even if your personal data is no longer visible to the public on our Service.

 

12. Privacy of Website Information

effy will share your personal information with third parties only in the ways that are described in this privacy policy. effy does not sell your personal information to third parties. Effy may also provide your personal information to companies that provide services to help us with our business activities such as offering you customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
Notwithstanding the above policies, effy reserves the right to disclose your personal information to appropriate third parties if effy is required to do so by law.

 

13. Data Security

effy cares about the security of your information and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information effy collects and that effy shares with our service providers. However, no security system is impenetrable and effy cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, effy will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
effy uses an advanced encryption technology known as Secure Socket Layer (SSL) to protect the storage and transfer of your data from unauthorized parties. When personal data is transmitted over the internet, it is protected through the use of encryption, such as SSL protocol. In addition to our online security efforts, effy takes reasonable steps to protect your personal data offline, as well. Our main servers are operated from a dedicated Internet hosting facility with state-of-the-art physical security features, including smoke detection and fire suppression systems, motion sensors, and 24/7 secured access, as well as video camera surveillance and security breach alarms. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, effy cannot guarantee absolute security. If you have any questions about the security at our Websites, you can send an email to help@effy.ie.

 

14. Changes to the Privacy Policy

effy will occasionally update this privacy policy in response to changing business circumstances and legal developments. When effy posts changes to this policy, you will see a date depicting the last update of the policy on the bottom of this page. If there are material changes to this policy in how effy uses your personal information, effy will prominently post a notice on the homepage of our websites prior to implementing the change. effy expects you to periodically review this policy to be informed of how effy is protecting your information. You may review our policy anytime as it will always be linked to our Websites.

 

15. How does the Privacy Policy deal with Children?

effy does not knowingly encourage any minor to register with our site or to access those features which require registration. If a child has provided us with personal information, effy asks that any concerned parent or guardian of the child contact us.

 

16. Product Endorsements

effy will also display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent effy may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at help@effy.ie.

 

Contact Information

If you have questions or concerns regarding this Policy, you should email effy Customer Service at help@effy.ie.

Last Revised: June 1, 2017